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Sales Call Center
Our highly trained sales staff works 24 hours a day, 365 days per year, handling thousands
of calls daily, focusing on product knowledge, sales skills, and add-on sales opportunities.
All representatives undergo extensive initial training so that they can handle anything from
a simple order to a call that involves in-depth product knowledge and soft sales skills.
Additionally, focus is placed on continuing training as new products and services are brought
to firstSTREET. The end result is a sales-per-employee ratio that doubles the industry standard.
We also have an outbound sales group that concentrates on courtesy call backs, follow
up sales and marketing surveys. With the ability to e-mail and call back customers that
have done business with us over the last 18 months, this gives us a distinct advantage in
reaching our senior customers with other ideas and products.
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